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What is Cloud Computing?
Simply put, cloud computing is a set of pooled computing resources delivered over the Internet....
What is Zenclouds?
Zenclouds is a virtual private server (VPS) which is a method of splitting a single private...
Zenclouds Data Center & Network
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Our Data Center & Network
Zenclouds.com Data Center is located at Jaring Technology...
Zenclouds account creation and login.
Signing up for a Zenclouds account is done via the main website: http://www.zenclouds.comSlice...
[Zenclouds] Are there any restrictions on incoming and outgoing bandwidth?
Incoming bandwidth is not capped. Clouds have an outgoing bandwidth restriction tied to their size.
[Zenclouds] Can I buy extra IPs?
Yes, IPv4 addresses are RM 6/per month and require a valid technical justification. To request an...
[Zenclouds] Can I buy extra storage or bandwidth?
We have no plans to offer add-on storage at this time. If you go over your allocated bandwidth,...
[Zenclouds] Can I contact support 24 x 7?
Yes. There are a few ways of getting in touch with us. You can email us directly at...
[Zenclouds] Can I upgrade down the road?
Sure you can perform a resize in the Cloud Control Panel at anytime – you don’t even need to...
[Zenclouds] Do you have a control panel?
Yes – we have a web based management interface for restarting your cloud, starting support...
[Zenclouds] Do you offer an SLA?
Not for Zenclouds and here’s why: most hosting SLA agreements are just plain silly. They...
[Zenclouds] Do you offer backups?
Yes. First, all storage is RAID10, meaning you get protection from disk failure. Backups are...
[Zenclouds] Do you offer private IPs?
Yes, private IPs are included by default on all new accounts. If your existing cloud does not...
[Zenclouds] Do you provide Console access?
Yes – via an Ajax web terminal. Note: console access is different from SSH and can be used if...
[Zenclouds] How does the CPU scheduling work?
Each Cloud is assigned a fixed weight based on the memory size (256, 512 and 1024 megabytes). So...
[Zenclouds] How many domains can I host?
This is a question familiar to those who use shared hosting. There is no limit, since you are in...
[Zenclouds] How many users go onto each machine?
It depends on the Cloud size each user buys, but there is a fixed limit of resources on each...
[Zenclouds] I’m kind of new to this, will it be too hard?
Maybe. Our Clouds are full distros with root access. Many people coming from shared hosting are...
[Zenclouds] Tell me about billing
Billing is handled monthly based on the day your account was created. Services added during a...
[Zenclouds] What if I go over my bandwidth amount?
Our bandwidth limits are soft caps. You’ll receive an email notification when a slice reaches...
[Zenclouds] Where are your data centers located?
Our Data Center is located at Jaring Technology Park, Bukit Jalil, Malaysia, is a...
[Zenclouds] Which distributions do you offer?
"Choosing a Linux distribution"Currently the following distributions are available for install:...
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