Does Zenpipe Send Reminder Before Proceed to Suspend Account?

  1. First reminder will be sent to client automatically 7 days after invoice date.

  2. Second reminder will be sent to client automatically 14 days after invoice date if still no payment received.

  3. Third reminder will be sent to client automatically 7 days after renewal date (due date)  if still no payment received.

  4. Fourth reminder will be sent to client automatically 14 days after renewal date (due date)  if still no payment received. Client need to response within 48 hours.

  5. Client account will be suspended if still no respond or payment received after 48 hours from fourth reminder.

  6. Client account will be terminated if still no respond or payment received after 30 days of invoice due date.


NOTES:

  • Invoice will be automatically generated by the system 14days before the renewal date (due date).

  • Account reactivation will apply if your hosting account was suspended due to late payment.
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